Location: Atlanta, GA, US
Job ID: 829395-107528
Division: Sales
The Sales Excellence Manager role is responsible for processes, systems, tools, business planning, management frameworks, initiatives and programs that will optimize sales and provide the discipline for increases in sales force productivity.
The Sales Excellence Manager role drives towards these results by providing:
Sales productivity expertise in Relationship Management, Opportunity Management, and Business Management.
Process readiness and coaching.
Systems and tools requirements.
Planning and Business management frameworks such as Rhythm of the Business (ROB), three-year planning, pipeline management and forecasting support, budgeting management, commitments and quotas.
Ensuring sales model implementation through segment strategy, customer segmentation and role taxonomy.
Development of initiatives for annuities, customer/partner experience, and Cost of Sale (CoS).
The Sales Excellence Manager role affects Microsoft at the EPG sales organization level within a specified region or subsidiary. The Sales Excellence Manager role focuses on processes, systems, tools, organizational issues, financial, and communication processes that affect effective operations within the entire organization.
The Sales Excellence teams are considered to be the change leaders, providing business management expertise and driving sales productivity. This team functions as the execution engine in the field, which means they touch all levels of people and groups throughout the business. This role has significant importance in how we drive the vision for successful change management, business strategy, and sales optimization.
The key decisions made by the Sales Excellence Manager role are:
Strategic annual and three-year planning decisions
Key metrics to drive plan achievement
Rhythm of the Business (ROB) frameworks, processes and metrics
Budget investments and resource management
The Sales Excellence Manager role also makes recommendations and decisions with worldwide EPG and field Sales Excellence leadership on vision, direction and plans to roll out efforts to increase sales productivity, drive sales optimization efforts and lead Rhythm of the Business (ROB). The Sales Excellence Manager role is a strategic leader to a community that needs guiding principles to implement and execute against fiscal year Sales Priorities. The Sales Excellence Manager role partners with its manager (the EPG Lead) to develop the priorities and set the strategy accordingly.
The Sales Excellence Manager role works with the following internal resources:
EPG Lead (the Sales Excellence Manager functions as the COO for the EPG Lead).
ATU, STU, PTU, IU Leads (for driving adoption of sales processes, systems and tools discipline).
Finance (for all processes and data related to budgeting, Cost of Sales (CoS), and forecasting).
Human Resources (for all interactions related to resource requirements, resource planning, and compensation management).
M&O (for determining fiscal year Sales Priorities and investment requirements).
Knowledge, Skills and Experience
1) Essential Experience - Excellent verbal and written communication skills with equally good listening, team leadership and excellence in execution skills. 10+ years of proven solution sales and sales management experience in Enterprise accounts and a track record of working with a wide range of business partners. Extensive experience leading sales teams who had to rely on a range of internal individuals - account managers, partner account managers, services, marketing - to achieve their goals. Preference will be given to candidates who can demonstrate knowledge of the business drivers within the lines of business of enterprise customer organizations.
2) Personal Attributes - Highly motivated leader with a mature and positive attitude, a passion for leading efforts for sales teams (both sales managers and sales professionals) and working with internal partners on driving the sales of Microsoft technologies.
4) Qualifications - Bachelor?s degree required, Master?s/MBA preferred), 10 or more years of related experience, management experience is required, experience with sales management being highly desirable.
Relocation is not available.
SMSG
SALES:EPG
MSUSJOB
Nearest Major Market: Atlanta
Job Segments: Sales Management, Sales, Manager, Field Sales, Business Manager, Management
Source: http://www.microsoft-careers.com/job/Atlanta-Sales-Excellence-Director-GSD-Job-GA-30301/2520411/
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